GreatAICoding - Gmail™ Cleaner — Support

GreatAICoding — info@greataicoding.com

Getting Started

Frequently Asked Questions

How long does the crawl take?

It depends on the size of your mailbox. A small mailbox (under 5,000 threads) typically completes in one session of under 30 minutes. Larger mailboxes (30,000+ threads) may take several hours across multiple sessions — but it all runs silently in the background without you needing to keep anything open.

Can I stop the crawler and resume later?

Yes. Click Extensions → GmailCleaner → Stop to pause. To resume, click Analyze Inbox again — it will pick up where it left off and update your existing data rather than starting from scratch.

Is my data safe?

Yes. Gmail™ Cleaner runs entirely within your own Google account using Google Apps Script™. No data is sent to any external server. All results are stored in your own Google Sheets™ spreadsheet.

I accidentally deleted emails — can I recover them?

If you chose Move to Trash, your emails are recoverable from Gmail™ Trash for 30 days. If you chose Delete Permanently from your trash, unfortunately those emails cannot be recovered. We strongly recommend using Move to Trash rather than Delete Permanently. Only empty your trash, deleting its content permanently, if you are sure you will never need to view the emails in Trash again.

The crawler stopped before finishing — what do I do?

This is normal behaviour — Gmail™ Cleaner runs in short sessions due to Google Apps Script™ execution limits. A supervisor trigger automatically resumes the crawl on a schedule. Check the Crawler Status sheet — if the status shows a processing state, it is still running. If it shows an error, try clicking Analyze Inbox again to restart.

The progress percentage went above 100% — is that a bug?

This was a known issue in older versions and has been fixed. Please make sure you are running the latest version of the script.

Contact Us

For bug reports, feature requests, or other questions:

Gmail™, Google Sheets™, Google Workspace™, and Google Apps Script™ are trademarks of Google LLC. GreatAICoding - Gmail™ Cleaner is not affiliated with or endorsed by Google LLC.